In case of any damage to the product, repair by unauthorized persons, misuse detected, product attacked or damaged by house pests, rodents, pets, accidental or incidental damage, spillage of any kind of liquid on the device, device subjected to extreme temperatures, atmospheric conditions, water logging, non-specified charger usage, any kind of breaking or cutting of wires, improper or reckless use.Primebook Warranty is not applicable in any of the following cases:
While Primebook will make every effort to carry out repair at the earliest, we would like to make it expressly clear that the we are under no obligation to do so in a specified period of time.Usually, after issuing the replacement product, it takes around 1-6 (Depends on the location) business days to deliver the shipment to your doorstep.In case a replacement is provided, it will be done with an equivalent condition device only, with or without packaging & accessories. Primebook warranty coverage shall be limited only to provide repairs & rectification of the fault reported.The Turnaround time (TAT) for picking up the faulty product unit is between 0-3 business days right from creating the AWB (Airway Bill) of our courier partners.If the issue is not resolved over call or chat, we will arrange to pick up the device from your address.To claim a warranty, it is necessary to follow all the required troubleshooting steps as instructed by our support agent. To claim the warranty, please connect with us on WhatsApp between 10 AM and 7 PM.
0 kommentar(er)
